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Chatalis

Terms of Service

Last updated: August 24, 2026

1. Acceptance of Terms

By accessing or using Chatalis ("the Service"), you agree to be bound by these Terms of Service. If you do not agree, do not use the Service.

2. Account Terms

  • You must be at least 18 years old to use the Service.
  • You are responsible for maintaining the security of your account and password.
  • You are responsible for all activity that occurs under your account.
  • You must provide accurate and complete registration information.
  • You may not share your account credentials with unauthorized parties.

3. Acceptable Use

You agree not to:

  • Use the Service for any unlawful purpose or in violation of any applicable laws or regulations
  • Send spam, unsolicited messages, or messages that violate applicable messaging platform policies (including WhatsApp Business Policy)
  • Transmit content that is harmful, threatening, abusive, harassing, defamatory, or otherwise objectionable
  • Attempt to gain unauthorized access to any part of the Service or its related systems
  • Interfere with or disrupt the Service or servers connected to the Service
  • Use the Service to collect, store, or process personal data without proper legal basis
  • Reverse engineer, decompile, or disassemble any part of the Service

4. Payment Terms

  • Paid plans are billed in advance on a monthly or annual basis.
  • All fees are non-refundable except as required by law.
  • We may change pricing with 30 days' notice.
  • Overdue payments may result in service suspension.
  • Free tier usage is subject to fair use limits.

5. Intellectual Property

The Service and its original content, features, and functionality are owned by Chatalis and are protected by copyright, trademark, and other intellectual property laws. You retain ownership of any content you upload to the Service.

6. Data Processing

If you use the Service to process personal data of third parties (such as your customers), you are the data controller and Chatalis acts as a data processor. You must ensure you have a lawful basis for processing such data and that your use complies with applicable data protection laws.

7. Service Availability

We strive to maintain 99.9% uptime but do not guarantee uninterrupted access. We may perform maintenance with reasonable notice. We are not liable for any downtime or service interruptions.

8. Limitation of Liability

To the maximum extent permitted by law, Chatalis shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses.

9. Termination

We may terminate or suspend your access to the Service immediately, without prior notice, for conduct that we determine, in our sole discretion, violates these Terms or is harmful to other users, us, or third parties, or for any other reason.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions. Any disputes shall be resolved in the courts of Delaware.

11. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by posting a notice on our platform or sending you an email. Your continued use of the Service after changes become effective constitutes acceptance of the revised Terms.

12. Contact

For questions about these Terms, contact us at legal@chatalis.com.